Editorial Standards
Trust is earned through transparency and consistency. These editorial standards guide every review, article, and recommendation we publish.
Our Commitment to Accuracy
We take accuracy seriously. Every review goes through multiple checkpoints before publication:
- Fact Verification: All claims about features, pricing, and capabilities are verified against current vendor documentation or direct testing.
- Source Documentation: We maintain records of our information sources, including screenshots, documentation versions, and communication with vendors.
- Regular Updates: Reviews are audited quarterly and updated when significant changes occur to platforms.
- Correction Policy: When errors are identified, we correct them promptly and note the correction at the bottom of the review.
Conflict of Interest Policy
Editorial independence is non-negotiable. Here's how we manage potential conflicts:
Disclosure Requirements
Any commercial relationship with a vendor must be disclosed in the review. This includes:
- Affiliate partnerships and commission structures
- Sponsored content or paid placements
- Free or discounted access provided for review purposes
- Speaking engagements or consulting relationships
Separation of Business and Editorial
Our editorial team operates independently from business development:
- Reviewers don't have access to commercial relationship information
- Business team members cannot influence review content or ratings
- All team members sign conflict of interest declarations annually
Review Assignment Process
Reviews are assigned based on expertise and availability, not commercial considerations:
- Reviewers are matched to ATS platforms based on relevant experience
- No single reviewer has sole authority over final ratings
- Complex enterprise systems receive input from multiple team members
- Reviewers must recuse themselves if they have personal relationships with vendor employees
Fact-Checking Procedures
Before publication, every review undergoes rigorous fact-checking:
- Primary Verification: The reviewer documents all claims with supporting evidence
- Secondary Review: Another team member verifies key facts and pricing information
- Technical Accuracy: Integration claims and technical specifications are validated
- Legal Review: Compliance and security claims are verified against public certifications
- Final Edit: A senior editor reviews for consistency, clarity, and completeness
Handling Vendor Feedback
We welcome vendor input while maintaining editorial independence:
- Vendors can submit corrections for factual errors through our contact form
- We investigate all claimed inaccuracies and update if warranted
- Vendors cannot pay for review changes or improved ratings
- Significant vendor feedback is noted in review updates
- We don't allow vendors to preview or approve reviews before publication
Sponsored Content Guidelines
When we publish sponsored content, transparency is paramount:
Clear Labeling
All sponsored content must be clearly marked as "Sponsored" or "Partner Content" at the top of the article. The sponsoring organization must be identified in the first paragraph.
Editorial Standards Apply
Sponsored content must meet our editorial standards for accuracy and usefulness. We don't publish promotional content disguised as editorial reviews.
No Pay-for-Play Reviews
Our official reviews are never sponsored. Vendors cannot pay for reviews or influence our evaluation process.
User Review Moderation
When we include user-submitted reviews or comments:
- We verify the reviewer has actual experience with the platform when possible
- Reviews are moderated for profanity, personal attacks, and spam
- We don't edit reviews for sentiment or remove negative feedback
- Suspected fake reviews are investigated and removed if fraudulent
- Vendors cannot request removal of legitimate negative reviews
Attribution and Citations
We respect intellectual property and provide proper attribution:
- External sources are linked and credited appropriately
- Direct quotes are properly attributed to their sources
- Statistics and data points include source citations
- Screenshots and images are used under fair use for criticism and commentary
- We respond promptly to valid copyright concerns
Review Update Policy
The ATS market evolves rapidly, and our reviews must keep pace:
- Major updates trigger a full re-review of the platform
- Price changes are updated within 30 days of notification
- New features are evaluated and added to reviews quarterly
- Discontinued products are marked as such but remain for historical reference
- All updates are dated and significant changes are noted
Author Guidelines
All contributors must adhere to these standards:
- Disclose any potential conflicts of interest before accepting assignments
- Base reviews on documented evidence, not speculation
- Maintain professional relationships with vendor representatives
- Protect confidential information shared under NDA
- Participate in ongoing training about ATS industry developments
Reader Corrections
We value our readers' expertise and welcome corrections:
- Report errors through our contact form
- Include specific details and supporting documentation
- We investigate all reported errors within 5 business days
- Corrections are published with acknowledgment when appropriate
- Major corrections are noted at the top of the affected article
Ethics and Integrity
Our reputation depends on maintaining the highest ethical standards:
- We never accept payment for positive reviews or higher ratings
- We don't engage in pay-for-play or undisclosed promotional content
- We protect our sources and respect confidentiality agreements
- We admit when we don't have enough information to make a judgment
- We correct errors promptly and transparently
Questions or Concerns?
If you have questions about our editorial standards or believe we've fallen short of them, please contact us. We take all feedback seriously and use it to improve our processes.
These standards are reviewed annually and updated as needed to ensure we're serving our readers with integrity and excellence.